31. pillow case = the covering that goes over a pillow.
Room 201 doesn't need their sheets changed, but they requested one new pillow case.
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32. queen size bed = bed with plenty of space for two people (bigger than a double)
They have a queen size bed so the small child can easily fit in the middle.
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33. rate = cost of renting a room for a certain time period.
Our rates change depending on the season. What's the going rate?
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34. reservation = a request to save a specific room for a future date.
They say they made a reservation but it doesn't show on the computer.
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35. room service = delivery of food or other services requested by guests.
If you would like a bottle of wine, just call room service.
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36. sauna = a hot room for relaxation, filled with steam.
We don't recommend bringing young children into the sauna.
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37. single bed = a bed for one person.
The economy priced room includes one single bed.
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